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Courts & Crime

Florida inmates' collect call scam is difficult to stop, officials say

David Ovalle - The Miami Herald

March 29, 2010 06:59 AM

Hacking their way into home fax lines, inmates in Miami-Dade jails are racking up tens of thousands of dollars in collect calls billed to unsuspecting citizens.

Recent victims include a South Florida federal judge, a Miami Herald columnist and the county architect who helped design a Miami-Dade jail.

Corrections officials say the inmates, with help from accomplices on the outside, have figured out how to forward collect calls through AT&T from a victim's fax line to the inmates' girlfriends, pals or relatives — who accept the calls but don't have to foot the bill.

Alabama-based Global Tel*Link, which operates jail collect- and prepaid-call systems nationwide, has reimbursed customers nearly $200,000 for bogus calls over the past two years, almost all in Miami-Dade.

The Miami-Dade Corrections department and GTL say they can do little to stop the scam because the call forwarding is done through AT&T.

"It's frustrating because our mission is to try and protect the community from these same individuals," Miami-Dade Corrections Director Tim Ryan said.

AT&T spokeswoman Kelly Layne Starling said the company is investigating. "AT&T takes such matters seriously and strives to prevent fraudulent use of the AT&T network by third parties," she said in a statement. She declined to answer questions.

To read the complete article, visit www.miamiherald.com.

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