Bank of America is dropping one of the banking industry's most-criticized fees.
No longer will customers be charged an overdraft fee when they use their debit card and don't have enough money in their accounts. Instead, the transaction will be denied, unless the customer has signed up for an overdraft protection service that links their card to a savings account or credit card.
The Charlotte bank is going a step further than a new federal regulation that kicks in July 1. Under those rules, banks can't charge overdraft fees on debit card purchases or ATM withdrawals unless customers provide their consent.
The bank's move comes as Congress and regulators look more closely at banking industry fees. The change will affect the customers at the nation's largest consumer bank and will probably prompt other banks to weigh their own policies.
Bank of America said it's the biggest bank to eliminate the fees so far and that it was reacting to customers' comments.
"Customers were saying, 'Don't let us spend money we don't have,' " spokeswoman Anne Pace said.
Bank of America said debit card purchases are the most common way its customers overdraw their accounts. In those transactions, the bank said it is unable to alert customers that they have insufficient funds and are about to incur a fee.
To read the complete article, visit www.charlotteobserver.com.